1. Basic information

2. Useful services

3. A list of group activities

4. Group prices for activities

5. Emergency situations

6. A few things to check before visiting us

1 - Basic information

( Our area code for local calls: 418 )

ARRIVAL:

After 5:00 p.m. at high season. After 3:00 pm at other dates. Please do not arrive earlier because our cleaning team is on duty. If you plan to arrive much after 7:00 p.m., please call us to give an estimated time of arrival.

 

DEPARTURE:

By 10 a.m. on departure day, since the cleaning team needs time to perform its work. If nobody has rented your cottage that afternoon, you are welcome to stay until noon time. Call us about that during the week prior to your arrival.

 

HOUSE KEEPING:

That responsibility is yours during your stay and we supply some useful items to do so. It is very much appreciated that you leave the cottage as clean as possible after your stay. Please put all dirty dishes in the dishwasher before leaving.

We provide soap, toilet paper and hand soap, dish washer soap and green trash bags in sufficient quantity to have a good start for your vacation. 

Depending on use and number of guests, you might want to bring some additional material  with you or buy it at the grocery store nearby. Please put all trash in plastic bags and place them in outdoor green containers so that small animals don't tear into them. Each house has also a special container for recycling.

 

FIREPLACE:

It is our pleasure to provide you with firewood free of charge. Considering this is not the case elsewhere, we ask you to make reasonable use of it for evening fires. We provide you with 8 logs of hardwood per evening, which is enough for a reasonably sized fire to burn 4 hours. Kindling, paper to start your fire and matches may not be in your house.
If not, it is available at the grocery store nearby. If the client before you has left some, it would be much appreciated by the client following you if you would leave some as well.

 

BBQ:

Most cottages have an outdoor BBQ that can be used with briquettes. You can buy these briquettes and liquid-starter in our area

 

KIDS:

If you are interested in using the Day Center for kids during the ski season (ski lessons and kindergarten from 6-month old), it would be advised to reserve ahead of time. Reserve directly at 827-4561.

 

SKI TICKETS:

Lifts are free for children 6 years old and under and for beginners in the beginners' lift. A two-day (or more) ski pass includes night-skiing on the evening of your arrival. Chalets-Village can obtain some substantial discounts on ski lift tickets which we can sell to you on the evening of your arrival.

 

LINEN:

All linen is supplied for the number of persons you reserve for. There will be one medium size towel and one face cloth per person. At the end of your stay, please leave all towels and sheets that have been used in the bath room.

 

FOOD:

We leave salt, pepper, some spices and sugar for your convenience. There is a grocery store and a bakery open 7 days a week within walking distance from your cottage. There are also two Shopping Centers within 5 miles at Ste-Anne-de-Beaupré (Maxi and IGA). We recommend to bring some Saran Wrap to protect the freshness of your food during your stay.

 

TELEPHONE AND CABLE:

They are available in all units but there is no VCR, CD or DVD equipment. We request that you use your calling card or reverse charges for long distance calls. The use of the telephone is on an honor system! Each call for the operator cost 75 cents...

 

GOLF:

It is our pleasure to make your golf reservations in advance. Your payment has to be sent to us at the time of reservation.

 

SKI LESSONS:

During peak season, you should reserve all ski lessons in advance at the Ski School: 827-4561 # 341

 

SHUTTLE BUS:

A free shuttle bus is in operation from December 23rd to March 25th. It leaves from 1820 avenue Royale located at Chalets-Village. Parking at the base of the hill is free in the wintertime.

 

DETAILED INFORMATION:

An information manual is in your cottage at your arrival. You will find detailed information on anything you need to know around Mont-Sainte-Anne. Please have a good look at it. You can also prepare your vacation by consulting our web site where you will find a lot of information on our area.

2- Useful information

GOLFING:

827-4653 at the Grand Vallon (superior), and 827-3778 at the St-Ferréol courses

HORSEBACK RIDING:

826-2520, in St-Ferréol

SLEIGH RIDING:

826-2520, (groups of 4 to 20 people)

SNOWMOBILING:

827-8478, in Beaupré, and 826-0343 in St-Ferréol

DOGSLEDDING:

827-4561, at the base of Mont-Sainte-Anne

CANOEING:

827-0027, 10 minutes from our cottages

CROSS COUNTRY SKIING:

826-2323, in St-Ferréol 

ICE SKATING:

On a small pond, walking distance from our houses. Ask us for directions

 

NAUTILUS AND SWIMMING POOL:

827-4522, indoor pool, exercise equipment, sauna and large spa

PUB / DANCE BAR:

827-5748, l'Aventure (outdoor pool, volleyball in Summer)

SKI MUSEUM:

827-4561, reservation only, at the base of Mont-Ste-Anne

BEE MUSEUM:

Rte 138 before Ste-Anne-de-Beaupré, (excellent desserts and wine)

BOWLING:

827-8894, ultra-modern equipment, on rte 138, in Beaupré

MASS AT BASILICA:

827-3781, for service hours

LARGE GROCERY STORE:

IGA in Ste-Anne-de-Beaupré, 8 a.m. to 10 p.m. daily

EQUIPMENT RENTAL:

827-2318, for downhill ski, snowboarding or mountain biking rental

FLOWER SHOP:

827-3196, in Sainte-Anne-de-Beaupré on Route 138

VIDEO:

827-8181, at Ultramar, on Rte 138 (reserve in advance)

SHUTTLE SERVICE:

827-4868, picks you up at your cottage and drops you anywhere at the ski resort for $3,00, or for groups to Quebec City

BUS:

In order to organize transportation by bus or minibus between the United States and Canada or  inside Canada, Quebec or in the Quebec City Region, we recommend to contact Mr. Claude de Gaspé Beaubien,  "A Difference Bus Broker inc."

He specializes in all kinds of transportation and can offer different sizes of vehicules. You can reach him at: (514) 735-0666, Toll free Canada and U.S.A.: (866) 441-5151. Fax: (514) 735-1684, Toll free: (866) 779-2799. E-Mail:<claude.degaspebeaubien@bus-rental.com>

TAXI:

827-2330, for local service; 525-5191, shuttle service at a fixed rate for up to 6 people to Downtown Quebec City or to the airport

GARAGE:

826-2670, Irving Gas Station, close to chalets

BANK:

826-2611, close to your cottage ( Automatic Teller Machine)

POST OFFICE:

Located a few steps from chalets, at the grocery store, 826-2094

MUSICIAN:

653-4656, one person does it all

DELIVERY:

827-5715, Pizza Royale / St-Hubert BBQ 827-1234

VERY CORRECT:

827-5748, "L'Aventure", animated bar-restaurant,

827- 6668, "Pub St-Bernard ", in the morning, at noon and evening

666-5509, The Baker restaurant, excellent traditional cuisine

          827-5211, at Chateau Mont-Sainte-Anne. Nice outdoor summer terrace
          827-5566, La Camarine, old traditional house ambiance
 

CATERER:

827-3681, Restaurant Le Montagnais (large portions)

          827-5767, Restaurant Les Artistes, good quality

826-3059, La Mère Michel, typically local
827-4372, advanced prepared meals

 

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3 - A list of group activities

Atelier Paré (827-3992) :

A small museum of local legends. Very interesting. Francoise, the owner, gives an excellent presentation...

Musée de l'Abeille ( 824-4411) :

Very lively and interesting small museum about bees ! Kids (and parents) love it. Free local honey wine tasting on the premises. Don't miss the presentation given by Redmond Hayes during the Summer.

Village vacances Valcartier (1 888 384-5524) :

Waterslides in summer and snowrafting in winter. Perfect all year long for families. Everybody enjoys it !

Chute-Montmorency (663-2877) :

This waterfall, higher than Niagara Falls, is worth a visit all year long.

Musée de la Civilisation (643-2877) :

One of the most interesting human history museums in Canada, located by the waterfront.

Ferry to Lévis :

Take this ferry across the St.Lawrence River for the best view of Quebec City. No car !

Quartier Petit-Champlain :

The oldest business district in America, near the waterfront in Old Quebec City

Avenue Royale from Sainte-Anne-de-Beaupré to Montmorency Falls:

The oldest road in North America ! Dates back to the foundation of Quebec City in 1608.

Route 362 between Baie-Saint-Paul and La Malbaie :

It is a must to take this road along the St.Lawrence River. If you have time, take the ferry to Ile-aux-Coudres.

Sainte-Anne-de-Beaupré's Basilica (827-3781) :

The second largest church in North America ! The largest is in New York City. Call for service hours.

Mont-Sainte-Anne Art Gallery(827-4433) :

My friend Giovanni has produced some very beautiful works of the Mont-Sainte-Anne area. He has a beautiful house!

Galerie de la Capitale's Imax Theater (627-4629) :

The largest screen in Canada. Thrilling !

The Casino of Charlevoix (1 800 965-5355) :

At La Malbaie, next to the magnificent Manoir Richelieu

Whale watching at Tadoussac (1 800 563-4643) :

Best in August but at any time you will see a lot of whales very close to your boat.

Lac des Cygnes Mountain :

Very nice trail for families. Dramatic view of the Laurentians and of the Charlevoix meteorite ! Free access past St.-Urbain, near Baie-Saint-Paul.

Grands-Jardins :

Next to Lac des Cygnes, guided excursions in the forest searching for caribou.

Hautes-Gorges of Malbaie River :

A spectacular fjord valley ! The " Bateau-Mouche " boat goes up the valley between the mountains. Canoe rental on the premises.

Cap-Tourmente (827-4591) :

The Great White Geese lookout area in the Spring and in the Fall. Interpretation Center from early May to the end of October.

Jean-Larose Falls :

Very close to your house, within walking distance. Magnificent set of three waterfalls at the foot of which you can swim and have a picnic.

Sept-Chutes (826-3139) :

Impressive falls on the Sainte-Anne River, 15 minutes from your house. Interpretation center, picnic area and an old hydro-electric power plant.

Grand-Canyon of Sainte-Anne Falls (827-4057) :

Another set of beautiful waterfalls on the Sainte-Anne River, where you have access to a huge canyon and three suspended bridges.

Jacques-Cartier River :

Excellent place to go white-water river rafting, canoeing, kayaking and horseback-riding. Very nice valley where you can attend the " call of the wolf walk" at night.

The trail ''Sentier des Caps of Charlevoix'' in the summertime:

Beautiful 51 km hiking trails connecting Cap-Tourmente to the Massif along the St-Lawrence River on top of mountains. Hiking can be done by section and not necessarily as a whole. 6 nicely located log shelters offers you a breathtaking view on the St-Lawrence River. Unique!

The " Massif " at Petite-Rivière ( 1 877 536-2774) :

Twenty minutes from here, this ski center is even higher than Mont-Sainte-Anne and provides a superb view of the Saint-Lawrence River. Downhill or cross-country skiing!

The trail ''Sentier des Caps of Charlevoix'' in winter:

Beautiful 40 km snowshoe path connecting St-Tite-des-Caps to the Massif along the St-Lawrence River on top of mountains. Snowshoeing can be done by section and not necessarily as a whole. 6 nicely located log shelters offers you a breathtaking view on the St-Lawrence River. Unique!

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4 - Group prices for your activities

• Up to 15% off ski passes. And there is a special rate on one-day passes for groups of 20 people and more

• 20% on ski passes for school groups off winter breaks

• 15% off ski and snowboard equipment rental

• 8% off at Village des Sports of Valcartier

• 15% at Scandinavian ZoneSpa, 5 minutes away

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5 - EMERGENCY

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6 - A few things to check before coming to Chalets-Village

• Did you have a chance to let each member of your group know the address of their house at Chalets-Village? Do they have the map we sent you so they can easily find their house on day of arrival?

• Did you tell your group that they can visit their house, ahead of time, on our website and that they can find on line a lot of information on our area?

• Did you consider that on the day of arrival it may be more easy to order pizza or BBQ from one of our local supplier for dinner?

• During ski season, do you need transportation to the base of the ski lifts or from the lifts to your house? (The rate is $2,50 one-way per person). It is recommended that you call ahead of time to reserve, 827-4868.
  Please keep in mind that parking is free at the base of the mountain.

• Do you want to make any restaurant reservations? Would you like the service of a caterer to prepare some of your meals?

• In case of an emergency, we need to have the name of the person in charge of each house in order to facilitate communications.

• If you reserve many houses, we need the name of the person in charge at each house, so we can contact them in case of emergency. We also need to know in which house the organizer of the trip is staying.

• You will find in each house a white binder that will give you a lot of information on our area. Take time to have a good look at it upon arrival.

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