5:00 p.m. Please do not arrive earlier without asking us if by
phone or e-mail a few days before because our cleaning team is on duty.
10 a.m. on departure day, since the cleaning team needs time to do
a thorough job. If nobody has rented your cottage that afternoon, you are
welcome to stay until noon. Thanks you, our staff appreciates your help.
- HOUSE KEEPING:
That responsibility is yours during your stay and we supply some useful
items to do so. It is very much appreciated that you leave the cottage as clean
as possible after your stay. Please put all dirty dishes in the dishwasher
We provide soap, toilet paper and hand soap, dish washer
soap and green trash bags in sufficient quantity to have a good start for
Depending on use and number of guests,
you might want to bring some additional material with you or buy
it at the grocery store nearby. Please put all trash in plastic bags and place
them in outdoor green containers so that small animals don't tear into them.
Each house has also a special container for recycling.
- It is our pleasure to provide you with firewood free of charge.
Considering this is not the case elsewhere, we ask you to make reasonable use of
it for evening fires. We provide you with 5-6 logs of hardwood per evening, which
is enough for a reasonably sized fire to burn 4 hours.
- Kindling, paper to start your fire and matches may not be
in your house.
If not, it is available at the grocery store nearby. If the
client before you has left some, it would be much appreciated by the client
following you if you would leave some as well.
We also offer for rent in the Spring, Summer and Fall, a portable exterior
fireplace for nice evening fire at $75 for 2 nights. Advance reservation
- Finally, we would like to remind you that smoke from fireplaces causes some
pollution. It is advised to use firewood reasonably. Thank you for your
- PRIVATE HOT TUB (SPA):
- Houses no. 1805, 1830, 1820, 1825 and 1927 offer in option a big spa all year long. They must be reserved at least a few days before your arrival.
- At each of the other houses, we can arrange for one or two private outdoor hot tub (SPA) to be installed
right outside your house. These spas are filled with new water before your
arrival so you are guaranteed that they are clean. They
can accommodate up to 6 people each. This is possible in the Springtime, Summer
and Fall. You must make your reservation at our office phone number at least 1
week prior to your arrival.
We offer an outdoor BBQ that can be used with briquettes at houses no.
1805 and 1806. You can
buy these briquettes and liquid-starter in our area. We also offer on request a
standard propane BBQ at $75 for the week-end and a very big propane BBQ at $125
for the week-end. Reservation in advance requested.
If you are interested in using the Day Center for kids during the ski
season (ski lessons and kindergarten from 6-month old), it would be advised to
reserve ahead of time. Reserve directly at 827-4561.
All linen is supplied for the number of persons you reserve for. There
will be one medium size towel and one face cloth per person. At the end of your
stay, please leave all towels and sheets that have been used in the bath room.
We leave salt, pepper, some spices and sugar for your convenience. There
is a grocery store and a bakery open 7 days a week within walking distance from
your cottage. There are also two Shopping Centers within 5 miles at
Ste-Anne-de-Beaupré (Maxi and IGA). We recommend to bring some Saran Wrap to
protect the freshness of your food during your stay.
Available in all units but there is no VCR, CD or DVD equipment.
Please bring yours if you wish.
It is our pleasure to make your golf reservations in advance. Your
payment has to be sent to us at the time of reservation.
- SKI LESSONS:
During peak season, you should reserve all ski lessons in advance at the
Ski School: 827-4561 # 341
TRANSPORT: For groups of at least 20 people, shuttle transportation around
MSA and Quebec City can be arranged for you. Give us a call if you need help.
Parking is free during wintertime at the base of the ski hill.
- DETAILED INFORMATION:
An information manual is in your cottage at your arrival. You will find
detailed information on anything you need to know around Mont-Sainte-Anne.
Please have a good look at it. You can also prepare your vacation by consulting
our web site where you will find a lot of information on our area.
- Children under 16 travelling with family are only required to
show proof of citizenship (birth certificate and photo ID)
U.S. citizens ages 18 or less traveling between
the U.S. and Canada with school, religious, cultural or
athletic groups and under adult supervision are allowed to travel with only proof of citizenship, such as a birth certificate.
Did you have a chance to let each member of your group know the address
of their house at Chalets-Village? Do they have the map
we sent you so they can easily find their house on day of arrival?
Did you tell your group that they can visit their house, ahead of time,
on our website and that they can find on line a lot of information on our area?
Did you consider that on the day of arrival it may be easier to order
pizza or BBQ from one of our local supplier for dinner?
in mind that parking is free at the base of the mountain.
Do you want to make any restaurant reservations? Would you like the
service of a caterer to prepare some of your meals?
In case of an emergency, we need to have the name of the person in charge
of each house in order to facilitate communications.
If you reserve many houses, we need the name of the person in charge at
each house, so we can contact them in case of emergency. We also need to know in
which house the organizer of the trip is staying.
You will find in each house a white binder that will give you a lot of
information on our area. Take time to have a good look at it upon arrival.